Frequently Asked Questions

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Getting Started

Can I use GiyaPay if I do not have a website?

Yes you can with our Payment Link feature! 

As for the GiyaPay button, we recommend having a hosted domain or a centralized payment page where we could attach the GiyaPay button for your Payors to pay.  

We can provide this simple payment page for you, or we may coordinate with the team who built your website to add this feature to your business.

What are the differences between test accounts and live accounts?

Test accounts, sometimes called the Sandbox environment, is the exact replica of the GiyaPay live environment that you can use for testing the functionality of the service before making it available to your market. 

The test account is a safe environment for you to see if all the expected functionalities are working well, before migrating the service to a live account.

How do I test GiyaPay’s API?

You can test GiyaPay’s API through the test account or a Sandbox environment that we will provide.

Where can I access my API Documentation?

 There are 2 ways to  access the API Documentation: 
1) You can access our  standard (GiyaPay hosted button) documentation here: https://bit.ly/StandardAPI
2) You may also access the  Gateway Direct API Documentation here: https://bit.ly/GiyaPayGatewayDirect 

We constantly update our  documentation to provide the best experience for our users.